PRIVACY POLICY

Effective Date: February 23, 2026

At PickDesiCom, accessible from www.pickdesicom.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by PickDesiCom and how we use it.

1. INFORMATION WE COLLECT
When you visit PickDesiCom, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Order Information: Name, shipping address, billing address, payment information (including UPI IDs or bank details for COD refunds), email address, and phone number.

Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the site.

2. HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.

Process your COD (Cash on Delivery) orders, including identity verification calls/WhatsApp messages.

Improve, personalize, and expand our website (understanding your "Desi" preferences).

Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing promotions.

Find and prevent fraud (especially regarding fake COD orders).

3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

Logistics Partners: We share your name, address, and phone number with courier services (like Delhivery, BlueDart, or Ecom Express) to deliver your premium picks.

Marketing & Analytics: We use Google Analytics and Facebook Pixel to help us understand how our customers use the site.

Compliance with Law: We may share your information to comply with applicable laws and regulations in India.

4. COOKIES AND WEB BEACONS
Like any other website, PickDesiCom uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. DATA SECURITY (Your Trust is Our Priority)
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, please note that no method of transmission over the Internet is 100% secure.

6. YOUR RIGHTS (Data Protection)
If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. CHILDREN'S INFORMATION
Another part of our priority is adding protection for children while using the internet. PickDesiCom does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@pickdesicom.com